Terms and Conditions

By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:

SMS Terms and Conditions

1- SMS Consent Communication:

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Viola Law Firm, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries or invoice reminders, etc. 

Example: “Hello, this is a friendly reminder of your upcoming appointment with Lawrence Viola at 441 1st Ave, San Mateo, CA 94401 January 2nd at 10am. 

Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments or billing.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Viola Law Firm in the following ways:

  • Verbally, during a conversation
  • By submitting an online contact form through Violaw.com
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP.  Or, you can get help from us by sending a message through the contact form on our website Violaw.com or by calling our office directly at 650-343-6400.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary

By subscribing to our messaging service, you acknowledge and agree to these terms.

Updated January 22, 2025

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